FOIT Group
FOIT Group

Senior Support Engineer

Job No: 297679
Location: Sydney, NSW

Grow with a Future-Focused MSP

FOIT Group is a Sydney-based Managed Service Provider delivering end-to-end IT services since 2008. We’re trusted by businesses across industries to provide secure, scalable, and strategic IT — from daily support to cloud, cybersecurity, and beyond.

What makes us different? High standards, low ego. We’re a close-knit, values-led team that solves problems fast, collaborates openly, and backs each other all the way. Leadership is visible, growth is real, and bureaucracy is nowhere to be found.

The Role

We’re looking for an experienced Level 3 Support Engineer who can own escalations, deliver projects, and step confidently into a senior client-facing role. This is a fast-paced environment where you’ll work across enterprise technologies, guide junior engineers, and play a key part in shaping solutions.

What You’ll Bring

  • Non-negotiable: Solid Level 3 experience in an MSP or IT services environment.

  • Depth across Microsoft 365, Azure, and infrastructure.

  • Strong networking, security, and virtualisation skills.

  • Ability to lead projects, solve problems under pressure, and engage directly with clients.

  • A collaborative, low-ego approach with a focus on quality.

Why FOIT?

  • Competitive salary package ($105K–$120K)

  • Employer-paid certifications and continuous training

  • Direct exposure to enterprise tech and vendor platforms

  • Hands-on mentoring and clear career pathways

  • Sydney CBD office with a brand new fit-out!

  • Supportive, close-knit team with social connection

If you’re ready to take ownership at the top technical level in a future-focused MSP, apply today and join FOIT Group!

Apply Now

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About FOIT Group

FOIT Group is a managed service provider on a mission to help businesses navigate IT to secure, blueprint, build and support the right IT focus for their business.

With ONE full-stack IT partner who can capably traverse every aspect of IT (from people-first focused IT strategy to attentive daily support) businesses can focus on what they’re best at – leaving the tech to us.

We pride ourselves on Enterprise grade IT solutions – delivered with nimble, attentive small-team service.

We build partnerships – not technology. It’s a people-first focus which recognises that technology should work hard to solve human problems and build a foundation for bespoke business success. Every business is different.

FOIT Group